Privacy Policy

Effective date: September 10, 2019

Our Privacy Policy (hereinafter – Policy) has been updated. Click here to see previous version of Policy.

1. Policy purpose

Scope Summary – this Policy applies to users of Services anywhere in the world, including users of Apps, Sites, features or other services.

This Policy explains how information about you is collected, used and disclosed by Must App Corp. (hereinafter – Company). This Policy applies to information we collect when you use the Company’s Must (hereinafter – App) and/or website located at https://mustapp.com/ (hereinafter – Site) and the related tools and services made available through the Site and/or App (collectively – "Service").

2. General description

This Policy describes how Company collects and use personal information to provide Service. This Policy applies to all users of Service, features or other services anywhere in the world.

The practices described in this Policy are subject to applicable laws in the places in which we operate. This means that we only engage in the practices described in this Policy in a particular country or region if permitted under the laws of those places.

3. Contact information

Scope Summary – company provides services to users throughout the world. If you use our services in the United States, EU or in other country Must App Corp. is the data controller for your information.

The data controller for the information you provide is:

Company: Must App Corp.

Address: 1013 Centre Road, Suite 403-B, Wilmington, DE 19805 County of New Castle in the State of Delaware, USA

Postal address: 340 S LEMON AVE #7764, WALNUT, CA 91789, USA

E-mail: mailbox@mustapp.me

Questions, comments and complaints about Company's data practices can be submitted to this e-mail mailbox@mustapp.me.

We process personal information inside and outside of the United States. Company transfers information of users' outside the United States on the basis of mechanisms approved under applicable laws.

4. The following information is collected by Company

Scope Summary – company collects: (1) information that you provide to Company, such as when you create your Company account; (2) information created when you use our services, such as location, usage and device information; (3) information from other sources, such as Company partners and third parties that use Company APIs.

4.1. Information you provide

This may include:

User profile: We collect information when you create or update your account. This information is specified in clause 7 of the Policy.
User content: We may collect information that you submit when you contact Company customer support, provide ratings or comments for other users, or otherwise contact Company.

4.2. Information created when you use our Services

This may include:

Location Information

Depending your App settings or device permissions, we may collect your precise or approximate location information as determined through data such as GPS, IP address and WiFi.

Users may use the App without enabling Company to collect their location information. However, this may affect the functionality available on your App. For example, if you do not enable Company to collect your location information, you will have to manually seek out the nearest cinemas.

4.3. Communications data

We enable users to communicate with each other through the App. For example, we enable users to make posts for movies (without disclosing their telephone numbers and other information to each other).

Information from other sources

These may include:

User feedback, such as ratings or comments;
Company business partners through which you create or access your Company account, social media services (e.g. Google, Facebook, Twitter, OneSignal).

5. How We Use Your Information

Scope Summary – сompany collects and uses information to enable reliable and convenient transportation, delivery and other products and services. We also use the information we collect: (1) To enhance the safety and security of our users and services; (2) For customer support; (3) For research and development; (4) To enable communications to or between users; (5) To provide promotions or contests; (6) In connection with legal proceedings. Company does not sell or share your personal information to third parties for third party direct marketing purposes.

5.1. Company uses the information it collects for purposes including:

Providing Services

Company uses the information we collect to provide, personalize, maintain and improve our products and Services. This includes using the information to:

Create and update your account.
Verify your identity.
Perform internal operations necessary to provide our Service, including to troubleshoot software bugs and operational problems, to conduct data analysis, testing, and research, and to monitor and analyze usage and activity trends.

5.2. Safety and security

We use your data to help maintain the safety, security and integrity of our Service and users.

5.3. Research and development

We may use the information we collect for testing, research, analysis and product development. This allows us to improve and enhance the safety and security of our Service, develop new features and products.

5.4. Communications from Company

Company may use the information we collect to communicate with you about products, services, promotions, studies, surveys, news, updates and events.

Company may also use the information to promote and process contests and sweepstakes, fulfill any related awards, and serve you relevant ads and content about our services and those of our business partners. You may receive some of these communications based on your profile as an Company user.

5.5. Cookies And Third Party Technologies

Scope Summary – company and its partners use cookies and other identification technologies on our Apps, Sites, emails, and online ads for purposes described in this policy.

Cookies are small text files that are stored on your browser or device by websites, app, online media, and advertisements. Company uses cookies and similar technologies for purposes such as:

authenticating users;
remembering user preferences and settings;
determining the popularity of content;
delivering and measuring the effectiveness of advertising campaigns;
analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services.

We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our Site and use our services, as well as when you visit other online sites and services.

6. Information Sharing And Disclosure

Scope Summary – some of Company's products, services and features require that we share information with other users or at your request. We may also share your information with our affiliates, subsidiaries and business partners, for legal reasons or in connection with claims or disputes.

In certain cases, the Company may provide collected data to other persons and organizations, including:

Persons, organizations and state bodies (for resolving legal issues and resolving disputes)

Company may share your information if we believe it is required by applicable law, regulation, operating agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns.

This includes sharing your information with law enforcement officials, government authorities, airports, or other third parties as necessary to enforce our Policy, user agreements, or other policies, to protect Company’s rights or property or the rights, safety or property of others, or in the event of a claim or dispute relating to your use of our services.

This also includes sharing your information with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

With your consent

Company may share your information other than as described in this Policy if we notify you and you consent to the sharing.

7. Information Retention And Deletion

Scope Summary – Company retains user profile and other information for as long as you maintain your Company account. If you withdraw consent to the collection or use of personal information Company deletes such personal information. Users may request deletion of their accounts at any time. Following such request, Company deletes the information that it is not required to retain, and restricts access to or use of any information it is required to retain.

Company requires user profile information in order to provide its services, and retains such information for as long you maintain your account.

The Company stores certain information, including information about you:

surname, name you specified when registering with the App (it is displayed in the user's profile, other users see it) or which you indicated on Facebook or YouTube (if registration in the App is carried out through the specified services);
gender (used to display in the feed);
photo (it is displayed in the user's profile, other users see it);
mobile phone number (used for authentication);
facebook_id (used for authentication and for filling out a user profile when registering);
timezone (used to match the time of notifications);
hash sums of phone numbers from your phonebook to find possible friends in the application (we do not transfer phone numbers to the server and do not store them);
current geo position - used to search for the nearest cinema, and get prices and links on streaming services;
IP-address — used for log user actions and determine the geoposition;
e-mail — we receive from Facebook or Google when registering. Used for authentication. The company does not use E-mail.
YouTube Channel ID — used for collecting another user data;
YouTube Likes Playlist ID — used for collecting liked videos;
YouTube Likes Playlist Items — used for collecting liked videos;
YouTube Subscriptions List — used for collecting user subscribed channels and videos in that channels.

You can at any time send a request to mailbox@mustapp.me to delete your account.

Following such request, Company deletes the information about you.

Company may also retain certain information if necessary for its legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, if Company shuts down a user's account because of unsafe behavior or security incidents, Company may retain certain information about that account to prevent that user from opening a new Company account in the future.

8. Special Information For EU Users

Scope Summary – beginning May 25, 2018, the processing of personal data of users in the European Union is subject to the EU General Data Protection Regulation (“GDPR”). This section summarizes Company’s grounds for processing personal information under the GDPR, and the rights of EU users as relates to Company’s handling of personal information.

Beginning May 25, 2018, the processing of personal data of users in the European Union is subject to the EU General Data Protection Regulation (“GDPR”). This section provides information as relates to EU users' rights, and Company's responsibilities, under this regulation.

8.1. EU User Rights

If you are an Company user in the EU, you have the following rights with respect to Company's handling of your personal information. To exercise these rights, please see below or submit your request to the following email address: mailbox@mustapp.me.

Users outside the EU may also request explanation, correction, deletion or copies of their personal data to the following email address: mailbox@mustapp.me.

a. Explanation and copies of your data

You have the right to request an explanation of the information that Company has about you and how Company uses that information.
You also have the right to receive a copy of the information that Company collects about you if collected on the basis of consent or because Company requires the information to provide the services that you request.

b. Correction

If you believe that the Company owns inaccurate information about you, you can send the necessary information to the Company to the following e-mail address: mailbox@mustapp.me

c. Deletion

Users can at any time send a request to delete their account to the following email address: mailbox@mustapp.me. We may retain certain information about you as required by law and for legitimate business purposes permitted by law.

d. Objections and complaints

Users in the EU have the right to object to Company's processing of personal data, including for marketing purposes based on profiling and/or automated decision making. Company may continue to process your information notwithstanding the objection to the extent permitted under GDPR.
Users in the EU also have the right to file a complaint relating to Company's handling of your personal information to responsible Data Protection Officer. To exercise these rights, please see below or submit your request to the following email address: mailbox@mustapp.me.

8.2. Grounds for Processing

The GDPR requires that companies processing the personal data of EU users do so on the basis of specific legal grounds. As described below, Company processes the information of EU users based on one or more of the grounds specified under the GDPR:

a. The processing is necessary to provide the services and features you request

Company must collect and use certain information in order to provide its services. Such information includes data specified in paragraph 7 of the Policy.

b. The processing is necessary to protect the vital interests of our users or of others

Company may process personal information, including disclosing data with law enforcement authorities in case of threats to the safety of users or of others.

c. The processing is necessary for Company's legitimate interests

Company collects and uses personal information to the extent necessary for its legitimate interests. This includes collecting and using information:

To maintain and enhance our users' safety and security. We use personal information to prevent use of our services by users who have engaged in inappropriate or dangerous behavior, such as by retaining information of banned users to prevent their use of App.
To prevent, detect and combat fraud in connection with the use of our Service.
To inform law enforcement officials regarding criminal acts or threats to public safety.
To provide customer support.
For research and analytical purposes. This includes, for example, analyzing usage trends to improve the user experience and enhance the safety and security of our services.
For direct marketing purposes. This includes, for example, analysing data to identify trends and tailor marketing messages to user needs.
To enforce Company's Terms of Service.

d. The processing is necessary for the legitimate interests of other persons or parties

Company collects and uses personal information to the extent necessary for the interests of other persons or the general public.
Company may also process personal information when necessary in regards to a substantial public interest, on the basis of applicable laws.

e. Consent

Company may collect and use your information on the basis of your consent. You may revoke your consent at any time. If you revoke your consent, you will not be able to use any service or feature that requires collection or use of the information we collected or used on the basis of consent.
Company relies on consent in connection with data collections or uses that are necessary to enhance the user experience, to enable optional services or features, or to communicate with you. If you are an EU user, the types of data collections or uses are done on the basis of your consent specified in paragraph 7 of the Policy.

9. Updates To This Policy

Scope Summary – we may occasionally update this Policy. If you use our Service after an update, you consent to the updated Policy.

We may occasionally update this Policy. If we make significant changes, we will notify you of the changes through the App or through others means, such as email. To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this Policy.

We encourage you to periodically review this Policy for the latest information on our privacy practices. We will also make prior versions of our Privacy policies available for review.